Conversation with Dr. Niz Safrudin, Design Engagement Lead, SAP
Dr. Niz Safrudin shares her insight regarding the intersection of physical and digital space and the real challenges of “omni-channel” retailing. She also discusses the potential opportunities brands may have to reset after the pandemic.
Conversation with Yasmine Sayed, Senior Consultant, Newmine
Yasmine Sayed discusses the shift in retail towards a more coordinated effort across all channels. She focuses on how e-commerce is driving change, especially as it relates to inventory management and returns.